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Dial Direct Insurance offers motor and household insurance direct to the public. Our emphasis has always been on super-low premiums, unbelievable rewards and super service.
Dial Direct entered the South African short-term insurance market in 2003, is known for cutting out the middleman and occupies a unique position in the marketplace as a consumer hero.
Cutting out the middleman
We offer the consumer the opportunity to deal directly with their insurer – whether over the internet or via our state of the art call centre, thus affording customers personal control of their short-term insurance needs.
Our advanced technology and call centre systems ensure prompt answering of sales enquiries over the telephone and unrivalled turnaround times when it comes to policy administration and claims processing.
International backing
Dial Direct has the backing of holding company, Dial Direct UK, an established, reputable player in the European market for almost a decade. This international expertise enables Dial Direct to offer South Africans an international standard of insurance, with a nationwide, South African infrastructure. It also allows Dial Direct to constantly keep abreast of trends abroad, bringing regular product innovations to the South African market.
Bucks Back Bonus
Dial Direct offers a ‘Bucks Back Bonus’ which allows a policy holder to enjoy the return of their entire first years’ premiums after four consecutive, claim free years or 25 % of all premiums paid over four years, whichever is the lesser. Independent Research has found that the Bucks Back Bonus is the most preferred bonus of any offered in the short-term insurance industry.
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